Frequently Asked Questions

About Our Decants

What is a fragrance decant?

A decant is a smaller portion of a fragrance transferred from the original bottle into a travel-friendly vial or bottle. It's the perfect way to experience a luxury designer or niche scent before committing to a full bottle.

Are your decants authentic?

Absolutely. All of our decants are sourced from 100% genuine, authentic fragrances. We never sell imitations or inspired-by versions.

What sizes do you offer?

We offer decants in 5ml and 10ml sizes, ideal for sampling or travel.

Ordering & Payment

How do I place an order?

Simply browse our collection, add your chosen decants to your cart, and proceed to checkout. We accept all major credit cards and other payment methods at checkout.

Can I change or cancel my order?

Please contact us as soon as possible if you need to make changes. Once an order has been dispatched, we are unable to make amendments.

Shipping

Where do you ship?

We currently ship within Australia. Please see our Shipping Policy for full details.

How long will my order take to arrive?

Please refer to our Shipping Policy for current estimated delivery timeframes.

Returns & Refunds

What is your return policy?

Due to the nature of fragrance products, we are unable to accept returns on opened decants. If your order arrives damaged or incorrect, please contact us within 7 days of receipt. See our full Return and Refund Policy for details.

Still Have Questions?

We'd love to hear from you. Get in touch and we'll get back to you as soon as possible.