Shipping policy
Shipping Policy
Thank you for shopping with Luxe Petit Parfums.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Locations
We currently ship across Australia and selected international locations.
Delivery Times
Estimated delivery times:
-
Australia: 2–7 business days
-
International: 7–21 business days
Delivery times may vary depending on your location, customs processing, and shipping carrier delays.
Tracking Information
Once your order has been shipped, tracking details will be sent to your email address.
Shipping Delays
Luxe Petit Parfums is not responsible for delays caused by:
-
Shipping carriers
-
Customs clearance
-
Weather conditions
-
Incorrect shipping information provided by customers
Incorrect Addresses
Customers are responsible for ensuring that shipping details are correct at checkout. Orders returned due to incorrect addresses may incur additional shipping fees.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible so we can assist you.
Contact Information
Luxe Petit Parfums
Email: katherine.carreon@gmail.com
Phone: +61 411 563 506
Address: Neilson Street, Oran Park NSW 2570, Australia